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Contact us

Get in Touch with KalamCraft

We value your feedback, questions, and suggestions about our premium selection of markers, pencils, paints, pens, sets, and accessories. Our customer support team is here to assist you.

Customer Support

For order inquiries, product information, or any assistance:

Email: [email protected]

We typically respond within 24 hours during business days.

Business Inquiries

For wholesale orders, partnerships, or corporate requests:

Email: [email protected]

Before You Contact Us

Many common questions are answered in our FAQ section. You might find instant solutions regarding:

  • Order tracking and shipping information
  • Product specifications and usage
  • Return and refund policies
  • Payment methods accepted

Support Availability

Our customer service operates:

Monday - Friday: 9:00 AM - 6:00 PM (GMT)

Weekends and holidays: Closed

Emails received outside business hours will be answered on the next working day.